Privacy Policy

Sir Maintenance ("we", "us") provides plumbing services in the Greater Orlando area and operates this website and our internal customer management system. This policy explains what information we collect and how we use it.

Information we collect

• Details you submit through our quote request form: name, phone, email, address, property type and job notes.
• Information needed to deliver service: estimates, signatures, job photos, invoices and payment records.
• Basic technical data such as browser type and pages visited.

How we use it

• To respond to requests, schedule visits, prepare estimates and complete work.
• To send quotes, documents for signature, invoices and service updates.
• To keep business and accounting records.

Google account data

Our staff system connects to our own business Google account to send email (Gmail), manage appointments (Google Calendar) and store job documents (Google Drive). We use this access only to operate our business. We do not access customers' Google accounts, and we do not sell Google user data, use it for advertising, or share it with third parties except as needed to provide the service. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Sharing

We do not sell your personal information. We share it only with service providers that help us run our business (for example accounting, email and hosting providers), or when required by law.

Security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for service, warranty, legal and accounting purposes.

Your choices

You can ask us to access, correct or delete your information by contacting us.

Contact

Sir Maintenance, 645 Herndon Ave., Ste. D, Orlando, FL 32803 — info@sirmaintenancefl.com